The agreement

Terms of Service

Last updated 15 September 2026

Two versions, one meaning. Most companies bury what they actually do in legal language so nobody reads it. We wrote this to be read. The plain version is the real one. Flip to Legal for the precise wording a lawyer will want. They say the same thing.

What Provenstone does

We scan public records for fake and look-alike sites using your brand's name, and we show you what we find. Your first scan is free.

Findings are leads, not proof

This is the one that matters most. Everything we show you is a lead built from public data. It is not a court ruling, and we never call anyone a counterfeiter. You look at the evidence and you decide what to do with it.

What we can't promise

We cannot promise we will catch every fake, or that a takedown or a refund claim will succeed. Those depend on registrars, marketplaces, and the law, none of which we control. We tell you what we can actually see and do, and nothing more.

What we ask of you

Scan only brands you own or have a real reason to protect. Do not use Provenstone to harass anyone, to dig up things you have no right to, or to overload the service.

Nothing happens without your go-ahead

We never contact a registrar, a marketplace, or anyone else, and we never file a takedown, unless you tell us to. Your call, every time.

Your data

What we collect, how long we keep it, and the buttons to get a copy or delete it are all in our privacy policy. Short version: we do not sell it, and you can wipe it yourself any time.

Where our responsibility ends

The scan and the service come as-is. As far as the law allows, we are not liable for indirect or knock-on losses from using the service or from acting on a report. We will always do right by you, but we cannot sign up for unlimited liability as a young company.

If we change these terms

Same promise as the privacy policy. If we make a meaningful change, we email everyone on record before it takes effect and keep the older versions. We will finalize the formal governing-law and dispute wording once the company is registered. Questions: hello@provenstone.com.

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